{"id":322,"date":"2025-08-13T14:34:48","date_gmt":"2025-08-13T17:34:48","guid":{"rendered":"https:\/\/sites.uel.br\/com\/?page_id=322"},"modified":"2025-12-15T10:01:58","modified_gmt":"2025-12-15T13:01:58","slug":"suporte-a-sites","status":"publish","type":"page","link":"https:\/\/sites.uel.br\/com\/sites\/suporte-a-sites\/","title":{"rendered":"Suporte a Sites"},"content":{"rendered":"\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>A COM realiza, em parceria com a <a href=\"https:\/\/sites.uel.br\/ati\/\" target=\"_blank\" rel=\"noreferrer noopener\">Assessoria de Tecnologia da Informa\u00e7\u00e3o (ATI)<\/a>, o processo de repagina\u00e7\u00e3o e moderniza\u00e7\u00e3o dos sites da UEL. Os principais objetivos s\u00e3o aprimorar o servi\u00e7o de hospedagem e gest\u00e3o dos conte\u00fados, ofertando um layout institucional padronizado.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"604\" src=\"https:\/\/sites.uel.br\/com\/wp-content\/uploads\/2025\/09\/Graduacao-1024x604.png\" alt=\"\" class=\"wp-image-611\" style=\"width:436px;height:auto\" srcset=\"https:\/\/sites.uel.br\/com\/wp-content\/uploads\/2025\/09\/Graduacao-1024x604.png 1024w, https:\/\/sites.uel.br\/com\/wp-content\/uploads\/2025\/09\/Graduacao-300x177.png 300w, https:\/\/sites.uel.br\/com\/wp-content\/uploads\/2025\/09\/Graduacao-768x453.png 768w, https:\/\/sites.uel.br\/com\/wp-content\/uploads\/2025\/09\/Graduacao.png 1306w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"547\" src=\"https:\/\/sites.uel.br\/com\/wp-content\/uploads\/2025\/10\/site-departamento-1024x547.png\" alt=\"\" class=\"wp-image-1106\" srcset=\"https:\/\/sites.uel.br\/com\/wp-content\/uploads\/2025\/10\/site-departamento-1024x547.png 1024w, https:\/\/sites.uel.br\/com\/wp-content\/uploads\/2025\/10\/site-departamento-300x160.png 300w, https:\/\/sites.uel.br\/com\/wp-content\/uploads\/2025\/10\/site-departamento-768x410.png 768w, https:\/\/sites.uel.br\/com\/wp-content\/uploads\/2025\/10\/site-departamento.png 1405w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-left\"><strong>Solicita\u00e7\u00f5es para o Suporte a Sites<\/strong>:<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>O atendimento do Servi\u00e7o de Suporte a Sites se baseia na<strong> <a href=\"https:\/\/sites.uel.br\/com\/wp-content\/uploads\/2025\/11\/Instrucao_de_Servico_ATI_COM_-_Suporte_a_Sites.pdf\">Instru\u00e7\u00e3o de Servi\u00e7o Conjunta ATI\/COM n\u00ba 01\/2025<\/a><\/strong>.<\/p>\n\n\n\n<p><strong>1-<\/strong> <strong>Criar novo site:<\/strong> Solicitar atrav\u00e9s do e-mail.<\/p>\n\n\n\n<p>O Suporte a Sites analisar\u00e1 a necessidade de cria\u00e7\u00e3o e far\u00e1 orienta\u00e7\u00e3o para a melhor solu\u00e7\u00e3o da demanda.<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>2- Treinamento Intensivo: <\/strong>Agende um hor\u00e1rio por telefone.<\/p>\n\n\n\n<p>O treinamento ocorre somente com agendamento pr\u00e9vio.<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>3- Adapta\u00e7\u00e3o ou altera\u00e7\u00e3o de site existente: <\/strong>Solicitar por e-mail, descrevendo a adapta\u00e7\u00e3o e qual o motivo da altera\u00e7\u00e3o.<\/p>\n\n\n\n<p>O Suporte a Sites analisar\u00e1 e, ap\u00f3s a aprova\u00e7\u00e3o, dar\u00e1 encaminhamento para a  demanda do usu\u00e1rio.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div class=\"wp-block-uel-card\">\n<p><strong>Dados para envio:<\/strong><\/p>\n\n\n\n<p><strong>E-mail:<\/strong>&nbsp;<a href=\"mailto:suportesites@uel.br\" target=\"_blank\" rel=\"noreferrer noopener\">suportesites@uel.br<\/a><\/p>\n\n\n\n<p><strong>Telefone: <\/strong>(43) 3371-4706<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><strong>Observa\u00e7\u00e3o: <\/strong>O Suporte a Sites realiza <strong>treinamentos em grupos<\/strong>, conforme verificada a necessidade. A abertura das turmas de treinamento s\u00e3o anunciadas via e-mail pelo Suporte a Sites, com quantidade restrita de treinandos.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Confira a <strong>Instru\u00e7\u00e3o de Servi\u00e7o Conjunta ATI\/COM n\u00ba 01\/2025<\/strong>:<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:200px\">\n<p><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div data-wp-interactive=\"core\/file\" class=\"wp-block-file\"><object data-wp-bind--hidden=\"!state.hasPdfPreview\" hidden class=\"wp-block-file__embed\" data=\"https:\/\/sites.uel.br\/com\/wp-content\/uploads\/2025\/11\/Instrucao_de_Servico_ATI_COM_-_Suporte_a_Sites.pdf\" type=\"application\/pdf\" style=\"width:100%;height:400px\" aria-label=\"Incorporado de Instrucao_de_Servico_ATI_COM_-_Suporte_a_Sites.\"><\/object><a id=\"wp-block-file--media-84ee0f0d-b3cf-4637-82a3-3a0c02825f81\" href=\"https:\/\/sites.uel.br\/com\/wp-content\/uploads\/2025\/11\/Instrucao_de_Servico_ATI_COM_-_Suporte_a_Sites.pdf\">Instrucao_de_Servico_ATI_COM_-_Suporte_a_Sites<\/a><a href=\"https:\/\/sites.uel.br\/com\/wp-content\/uploads\/2025\/11\/Instrucao_de_Servico_ATI_COM_-_Suporte_a_Sites.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-84ee0f0d-b3cf-4637-82a3-3a0c02825f81\">Baixar<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:200px\">\n<p><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>A COM realiza, em parceria com a Assessoria de Tecnologia da Informa\u00e7\u00e3o (ATI), o processo de repagina\u00e7\u00e3o e moderniza\u00e7\u00e3o dos sites da UEL. Os principais objetivos s\u00e3o aprimorar o servi\u00e7o de hospedagem e gest\u00e3o dos conte\u00fados, ofertando um layout institucional padronizado. Solicita\u00e7\u00f5es para o Suporte a Sites: O atendimento do Servi\u00e7o de Suporte a Sites [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":1308,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-322","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/sites.uel.br\/com\/wp-json\/wp\/v2\/pages\/322","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.uel.br\/com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sites.uel.br\/com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sites.uel.br\/com\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.uel.br\/com\/wp-json\/wp\/v2\/comments?post=322"}],"version-history":[{"count":54,"href":"https:\/\/sites.uel.br\/com\/wp-json\/wp\/v2\/pages\/322\/revisions"}],"predecessor-version":[{"id":1313,"href":"https:\/\/sites.uel.br\/com\/wp-json\/wp\/v2\/pages\/322\/revisions\/1313"}],"up":[{"embeddable":true,"href":"https:\/\/sites.uel.br\/com\/wp-json\/wp\/v2\/pages\/1308"}],"wp:attachment":[{"href":"https:\/\/sites.uel.br\/com\/wp-json\/wp\/v2\/media?parent=322"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}