{"id":1188,"date":"2021-06-21T11:42:21","date_gmt":"2021-06-21T14:42:21","guid":{"rendered":"https:\/\/sites.uel.br\/ati\/?page_id=1188"},"modified":"2021-07-30T09:45:03","modified_gmt":"2021-07-30T12:45:03","slug":"sistema-de-solicitacao-de-servico","status":"publish","type":"page","link":"https:\/\/sites.uel.br\/ati\/sistema-de-solicitacao-de-servico\/","title":{"rendered":"Sistema de Solicita\u00e7\u00e3o de Servi\u00e7o"},"content":{"rendered":"\n<hr class=\"wp-block-separator is-style-wide\" \/>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>A&nbsp;Assessoria de Tecnologia de Informa\u00e7\u00e3o (ATI), buscando melhorias no atendimento ao usu\u00e1rio, apresenta uma s\u00e9rie de v\u00eddeos e manuais para treinamento no acesso de novos&nbsp;<strong>Sistemas&nbsp;Web<\/strong><em>.<\/em> <\/p>\n\n\n\n<p>Apresentamos o novo Sistema de Atendimento, para acess\u00e1-lo clique no link abaixo:<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link has-verde-escuro-background-color has-text-color has-background\" href=\"http:\/\/sistemas.uel.br\/atendimento\" style=\"color:#f5f8fa\" target=\"_blank\" rel=\"noreferrer noopener\">Sistema de Atendimento<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-verde-escuro-background-color has-text-color has-background\" style=\"color:#eff1f2\"><img loading=\"lazy\" decoding=\"async\" width=\"30\" height=\"30\" class=\"wp-image-1437\" style=\"width: 30px\" src=\"https:\/\/sites.uel.br\/ati\/wp-content\/uploads\/2021\/06\/info-icon-transparent-9-inverse.png\" alt=\"\">  Este manual est\u00e1 dispon\u00edvel na vers\u00e3o impressa e na vers\u00e3o em v\u00eddeo. Para acessar o manual em v\u00eddeo clique nos v\u00eddeos abaixo, caso queira visualizar a vers\u00e3o impressa role a p\u00e1gina.<\/p>\n\n\n\n<figure class=\"wp-block-table aligncenter is-style-stripes\"><table class=\"has-fixed-layout\"><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>1 &#8211; Como acessar o Sistema de Atendimento<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Sistema de Solicita\u00e7\u00e3o de servi\u00e7os\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/g9LyKL8WomM?list=PLhDuqivWKq4AhRyvgRlHMlb2IZ51xRXgi\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-table aligncenter is-style-stripes\"><table class=\"has-fixed-layout\"><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>2 &#8211; Como autorizar uma Solicita\u00e7\u00e3o de Servi\u00e7o<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Autorizando uma solicita\u00e7\u00e3o de servi\u00e7o\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/0aXVMSzfN7k?list=PLhDuqivWKq4AhRyvgRlHMlb2IZ51xRXgi\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-table aligncenter is-style-stripes\"><table class=\"has-fixed-layout\"><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>3 &#8211; Como visualizar o hist\u00f3rico de Solicita\u00e7\u00f5es de Servi\u00e7o e Coment\u00e1rios<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Trabalhando com hist\u00f3rico de solicita\u00e7\u00f5es de servi\u00e7os e Coment\u00e1rios\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/LTPMKRSTem0?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>Tutorial em v\u00eddeo (playlist no Youtube)<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<figure class=\"wp-block-image\"><a href=\"https:\/\/www.youtube.com\/watch?v=g9LyKL8WomM&amp;list=PLhDuqivWKq4AhRyvgRlHMlb2IZ51xRXgi\"><img decoding=\"async\" src=\"https:\/\/sites.uel.br\/ati\/wp-content\/uploads\/2021\/06\/TutorialUel.png\" alt=\"O atributo alt desta imagem est\u00e1 vazio. O nome do arquivo \u00e9 TutorialUel.png\" \/><\/a><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>Tutorial impresso completo<\/strong><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><a href=\"http:\/\/bit.ly\/TutorialSistemaAtendimento\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/sites.uel.br\/ati\/wp-content\/uploads\/2021\/06\/AberturaTutorial-729x1024.png\" alt=\"O atributo alt desta imagem est\u00e1 vazio. O nome do arquivo \u00e9 AberturaTutorial-729x1024.png\" width=\"187\" height=\"261\" \/><\/a><\/figure><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<hr class=\"wp-block-separator is-style-wide\" \/>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center\"><strong>Em caso de d\u00favidas, entre em contato com nossos <a href=\"https:\/\/sites.uel.br\/ati\/atendimento\/\">canais de atendimento<\/a><\/strong><\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>A&nbsp;Assessoria de Tecnologia de Informa\u00e7\u00e3o (ATI), buscando melhorias no atendimento ao usu\u00e1rio, apresenta uma s\u00e9rie de v\u00eddeos e manuais para treinamento no acesso de novos&nbsp;Sistemas&nbsp;Web. Apresentamos o novo Sistema de Atendimento, para acess\u00e1-lo clique no link abaixo: Este manual est\u00e1 dispon\u00edvel na vers\u00e3o impressa e na vers\u00e3o em v\u00eddeo. Para acessar o manual em v\u00eddeo [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-1188","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/sites.uel.br\/ati\/wp-json\/wp\/v2\/pages\/1188","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.uel.br\/ati\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sites.uel.br\/ati\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sites.uel.br\/ati\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.uel.br\/ati\/wp-json\/wp\/v2\/comments?post=1188"}],"version-history":[{"count":27,"href":"https:\/\/sites.uel.br\/ati\/wp-json\/wp\/v2\/pages\/1188\/revisions"}],"predecessor-version":[{"id":2046,"href":"https:\/\/sites.uel.br\/ati\/wp-json\/wp\/v2\/pages\/1188\/revisions\/2046"}],"wp:attachment":[{"href":"https:\/\/sites.uel.br\/ati\/wp-json\/wp\/v2\/media?parent=1188"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}